FAQs

At Hunter Holistix, our offerings vary. Some retreats and workshops are in-person only, while others are online only. This will always be clearly specified on the individual event page. In the event of unexpected disruptions (e.g., medical emergencies or government restrictions such as COVID-19), we have contingency plans to deliver in-person events online where feasible. Please be aware that Hunter Holistix is not liable for travel-related costs (e.g., flights or transfers), and we strongly encourage participants to take out comprehensive travel insurance, including cancellation coverage.

All deposits are strictly non-refundable and non-transferable. We ask that you commit fully to the event before securing your place with a deposit. We appreciate your understanding and kindly ask you not to request refunds or transfers, as our policy does not allow for them under any circumstances. To protect your financial commitment, we recommend taking out cancellation insurance in case personal circumstances prevent you from attending. In the unlikely event that Hunter Holistix cancels an event due to unforeseen circumstances or low registration numbers, you will receive a full refund, including your deposit. However, we are not responsible for additional costs such as travel, accommodation outside of the package, or missed work. Please ensure you have appropriate insurance to cover these scenarios.

Yes, depending on when you register, payment plans are typically available. These usually follow a three-stage or monthly schedule. The three-stage schedule is outlined below: Initial deposit (non-refundable) upon acceptance. Second payment 3–8 months before the event. Final balance around 3 months prior to the event. Please note that late applicants may not be eligible for a staged payment plan. Each event page and registration form will outline the specific payment structure for that event.

If you cancel at least three months before the event (unless otherwise stated on the event page), you may be eligible for a refund of your payments, minus the non-refundable deposit. Cancellations within three months of the event are typically non-refundable unless noted otherwise for that specific event. Should Hunter Holistixcancel the event, you will receive a full refund of all fees paid, including the deposit. However, we do not cover external costs such as flights or accommodation. Please take out appropriate insurance to protect against such losses.

The participation fee for in-person events generally covers: Full retreat/workshop tuition Private accommodation (unless otherwise requested) Three meals per day (breakfast, light lunch, dinner) Tea and coffee during break times We cater to various dietary needs. Please specify these on your registration form.

The format and length of our offerings vary. Some are 5- to 7-day residential retreats, others may be workshops or fully online trainings. Each event page will outline the schedule clearly. Typically, there is a rest or free exploration day mid-week. On some retreats, optional sightseeing may be available at an extra cost.

The standard participant fee includes tuition, accommodation, basic meals, and refreshments. Additional expenses such as premium beverages, bottled water, room service, spa treatments, sightseeing tours, laundry, and other extras are not included and may be billed separately.

To register, visit the event’s page and submit an expression of interest. You’ll then be directed to complete a full registration form. Once your application is reviewed and accepted, you’ll be notified by email with payment instructions. Please note that submission of a registration form is not a commitment to attend. Your place is only confirmed once payment is received. We encourage early submission as spots are limited and offered on a first-come, first-served basis (subject to eligibility). Kindly wait for official confirmation before booking any travel arrangements.

We have flexible arrangements in place in case of COVID-related disruptions or other medical emergencies. If restrictions such as lockdowns, quarantine requirements, or venue closures occur, we will reschedule the event and offer you the choice to: Attend on the new date Use your credit toward a future retreat or training (subject to availability and eligibility) We strongly recommend that all participants take out travel insurance that includes trip cancellation coverage and consider booking refundable flights.

If you test positive for COVID during the retreat, you will be required to isolate in your room until you test negative. Meals will be brought to you, and you may be able to attend parts of the retreat virtually if you bring a suitable device. Unfortunately, Hunter Holistix cannot provide refunds in such situations, claims must be made through your travel insurance. We ask that if you're experiencing any symptoms prior to the retreat, you complete a rapid test and bring tests with you for the duration of the event. Masking may be required at times, in line with public health advice.

If the lead facilitator is unable to attend in person or online, an assistant lead will step in to facilitate. No refunds or credits will be issued in this scenario. In the rare case that the lead facilitator is unable to participate at all, they will arrange a substitute facilitator and offer a post-event Q&A session via Zoom. A recording will be made available if you cannot attend live.

Will my travel costs be refunded if I can’t attend due to COVID-19? No. Hunter Holistix, its facilitators, and venues are not responsible for travel-related losses. Please obtain appropriate travel insurance. How will you decide if an event can go ahead? We will follow public health guidance and the regulations of the host country. Decisions to postpone or adapt events will be based on these guidelines. What if there is a lockdown in my country but not in the retreat location. If the retreat can proceed and your home country restricts your travel; you will need to claim losses through your insurance.